Having trouble with WiFi calling can be really annoying. Many times, the problem is just a simple setting. But sometimes, it’s more complicated, like network issues. Knowing how to fix these problems is key to clear calls, especially if cell service is bad.
We’ve got a full guide on fixing common WiFi calling issues. It covers everything from fixing connection issues to getting WiFi calling to work right. So, whether you have an Android or another type of phone, follow these steps. They’ll help you fix the problem and improve your calls.
Common Reasons for WiFi Calling Issues
Running into trouble with WiFi calling can be a hassle. Yet, knowing why these problems happen can make fixing them easier. Here are several common issues that might stop you from making WiFi calls.
Connectivity Problems
Connectivity is a big deal for WiFi calling. A poor WiFi signal or slow internet can ruin call quality. To improve calls, stay close to your router, ideally within 15 feet. Also, keep away from things that cause interference, like baby monitors or cordless phones.
If your WiFi isn’t working well, several steps might help. Try restarting your device or checking if your internet is fast enough. Your speed should be more than 0.25 Mbps for good call quality.
WiFi Calling Turned Off
Sometimes, WiFi calling issues happen because the feature is turned off. On an iPhone, you can switch it on by going to Settings > Phone > Wi-Fi Calling. Make sure this option is enabled. If you use more than one Apple device, also turn on ‘Allow Calls on Other Devices’.
Be careful when using Airplane Mode. It can turn off WiFi calling by accident. Always double-check to ensure the feature is active.
Carrier Support
Not every carrier supports WiFi calls. It’s crucial to check if yours does. If you’re having trouble with WiFi calling, first update your software. Then, reach out to your carrier for help.
Carriers differ in their support and policies for WiFi calling. Knowing what your carrier offers can solve many problems.
Steps to Enable WiFi Calling
Enabling WiFi calling improves call quality in places with bad cell service. It works on both Android and Samsung phones. Follow these steps to turn it on easily.
Enabling on Android Devices
First, go to the Phone app on your Android device. Then:
- Open the app and tap on the three dots to access the More settings.
- Find the WiFi Calling option and click it.
- Switch it on to enable the feature.
- Make sure your WiFi is strong enough.
Check with your carrier if your device can use WiFi calling. Carriers like AT&T, Verizon, and T-Mobile offer it. For AT&T phones, turn on VoLTE to make WiFi calls.
Enabling on Samsung Phones
Setting up WiFi calling on Samsung phones is also straightforward. Just follow these steps:
- Head to Settings and click on Connections.
- Choose WiFi Calling.
- Turn the feature on.
- Update your emergency address. It’s important for 911 calls.
Ensure your WiFi connection is stable for Samsung phones too. If problems arise, try resetting network settings or call your carrier. Keep your device updated to prevent issues.
Why Is WiFi Calling Not Working
WiFi calling lets you make calls over a WiFi network, cutting down on cellular use. But it’s not perfect, and issues can arise. Two key areas to check are network settings and your router or modem.
Network Settings
Network settings or old phone software could be the problem. Resetting network settings might fix it. This clears saved WiFi and Bluetooth connections. Make sure your device has the latest Android system updates to fix bugs affecting WiFi calling.
- Open your phone’s settings.
- Navigate to “System” and select “Reset” or “Reset options”.
- Choose “Reset WiFi, mobile & Bluetooth” or a similar option.
- Confirm the network settings reset and reconnect to your WiFi network.
Router and Modem Issues
Your WiFi calling’s success also depends on your modem connectivity and router. An old router or wrong settings can cause problems. To fix this, you might:
- Restart your router and modem for a new connection.
- Go into the router settings to update its firmware. This helps it work with newer devices.
- Switch your router to the 5GHz band. It’s faster and less crowded, which is great for WiFi calling.
- Adjust your Quality of Service (QoS) settings to make voice calls a priority, improving call quality.
To sum up, fixing network settings and checking your router or modem can better your WiFi calling. Keep your mobile and network gear updated to avoid common connection problems.
Potential Fixes for WiFi Calling Problems
Having trouble with WiFi calling on your phone can be tricky. However, you can try some steps to fix these issues easily. We will explore two main solutions here.
Check WiFi Signal Strength
The strength of your WiFi signal plays a big role. A weak signal can cause call problems. To find out, check how strong your WiFi is in different places where you use it.
People with Xfinity cable internet often get fast speeds. So, a strong connection should be easy. To make sure you get the best signal, you should:
- Put your router in the middle of your space.
- Make sure nothing blocks your device from the router.
- Use a WiFi extender if your signal needs a boost.
Checking your WiFi’s strength can make a big difference in call quality.
Reinstalling SIM Card
Fixing SIM card issues can also solve WiFi calling problems. This is true for certain iPhone users. They include those with an iPhone 11, iPhone 12, iPhone 14 Pro, and iPhone 15. Here’s what to do:
- Turn off your phone first.
- Use a ejector tool to take out the SIM card.
- Clean it carefully with something soft.
- Put the SIM card back in place firmly.
- Then, turn your phone on and check the connection.
Resetting your network this way can often fix issues. With WiFi calling being so important, especially for emergencies, it’s a smart move to try.
Conclusion
WiFi calling is a great choice for better voice quality and connection. It’s vital to fix issues by knowing about network settings and if your device works well with it. iPhone 11 users often face problems after updating their iOS, showing the importance of device readiness for good WiFi call quality.
To keep WiFi calling working well, make sure your carrier supports it and your device is set up right. Sometimes, just restarting your phone and router can fix connection problems. Also, update your software if needed and check your phone settings to ensure WiFi calling is set up correctly.
In offices with lots of internet use, WiFi signals can get weak. Using mobile signal boosters might help. Keeping mobile signals strong helps make sure WiFi calls go through smoothly. By following these tips and solving any problems, you can have great WiFi calling experiences.
