Are you having trouble with phone verification since updating to iOS 17? Troubleshooting SMS verification issues has been common, particularly on the iPhone 14 Plus. You’re not alone if SMS codes from websites and apps are missing. Sometimes, even regular texts don’t make it to you.
Try toggling airplane mode on and off for a quick solution. But for ongoing problems, you may need a deeper look. Contacting your carrier, like AT&T, could help solve issues with your phone’s IMEI number or eSIM card. Also, make sure your phone number is correct and no sender is blocked, preventing verification messages.
Common Causes of Not Receiving Verification Texts
Getting verification texts is essential for many sign-up steps. Yet, there are several reasons why you might not get SMS verifications. Knowing these reasons can make it easier to fix the issue with blocked texts.
No Network Connection
Many people don’t get verification texts because of network problems. If there is no network, your phone won’t be able to get texts. Being in places with bad signal can cause this too. To get all your texts, make sure your phone has a good network connection.
Incorrect Phone Number
Sometimes, entering the wrong phone number is the problem. It’s important to make sure the number on the form is right. Go back to your account settings and double-check your phone number. This could help fix the issue and avoid future trouble.
Full Inbox
If your inbox is full, you won’t get new texts, including verification ones. This affects a lot of users. Cleaning your inbox by deleting old messages, apps, and files can help. Keeping your inbox clean is essential so you don’t miss any verification codes.
How to Check If Your Phone Number Is Correct
It’s important to make sure your phone number is right to get verification texts without issues. Here are steps to check and update your phone’s contact info on an iPhone:
- Navigate to Settings: Open the Settings app on your iPhone.
- Access Your Profile: Tap on your profile at the top of the settings page.
- Review Contact Information: In the “Name, Phone Numbers, Email” section, check your numbers and email addresses. Ensure your phone number is correctly listed here.
- Confirm Under Device Info: Scroll down to the “DEVICE INFO” section. Here, recheck your iPhone’s phone number.
- Update Phone Settings: If you find any wrong info, update your contact details in the phone settings.
Many people have had trouble receiving verification codes. They had to get help from their phone carrier or search for solutions online. Common fixes include turning on airplane mode, removing eSIM cards, and fixing IMEI number errors. Keeping your device’s settings up to date is key to avoid these issues and get all texts you need.
Sometimes, calling your phone carrier, like AT&T, helps solve problems with receiving verification codes. Making sure your device info is set up right is crucial. If you run into SMS issues, be ready to try various ways to fix them.
How Airplane Mode Could Be the Culprit
Did you know that an airplane mode issue might stop you from getting verification texts? This is a common problem but many don’t think about it. Turning off airplane mode could fix issues with not getting OTPs (One-Time Passwords).
Turning Airplane Mode On and Off
Switching airplane mode on and then off can fix network connection problems. This acts like a soft reset for your phone’s network, cleaning up signal issues. It’s known for fixing signal problems when there are no network bars.
Here’s a quick guide:
- Swipe down from the top of your screen to open the quick settings panel.
- Tap the airplane mode icon to turn it on. Wait for about 30 seconds.
- Tap the same icon again to turn airplane mode off.
Why This Works for Some Users
Turning airplane mode on and off resets your phone’s network. This shuts off all wireless connections. When turned off, it looks for the nearest cell tower again. This often fixes airplane mode issues with SMS not coming through.
Many find they get all their delayed OTP messages at once after this. It shows the signal interruption was fixed.
It might seem too simple, but this step can often fix problems with not receiving important verification texts. Getting your network connection back can be as easy as this.
How to Manage Blocking Features
It’s crucial to manage blocking features on your phone for smooth mobile communication. Blocking features might stop you from getting essential texts like verification messages. These features might be on without you knowing.
To fix this on Android, open the Messages app. Click on the More option, then Settings. Here, check the blocked numbers list and unblock as needed.
iPhone users should head to Settings and tap on Messages. Look for the “Blocked” section. Reviewing and unblocking any numbers in this section is key.
For those with T-Mobile, the primary account holder has control over message blocking. This is done via T-Mobile.com or their app. This lets you block or allow texts and pictures. But, some messages, like voicemail alerts, will still come through.
- Business texts from shortcodes or longcodes are important. They might be PINs or reminders. You can reply with STOP or similar words to manage these messages.
- The Family Allowances feature helps you control what numbers can contact you. This applies to all lines on your account.
If block settings stop you from getting important texts, call customer service. They can unblock these for you, ensuring you get critical texts like security codes.
Reporting spam to Apple helps deal with junk messages. When reported, Apple gets the sender’s info and deletes the message from your device. Blocking the sender is the best way to avoid more unwanted messages.
Why Am I Not Getting Verification Texts?
It can be really annoying when you don’t get verification texts. There are a bunch of reasons why this happens.
Carrier Blocking Messages
Your phone carrier might be blocking these messages without knowing. Some people have fixed this by talking to their carrier’s help team. For example, AT&T users have contacted Advanced Technical Support to solve it. They might have spam blockers stopping these texts, so asking them to fix your settings could work.
Security Software Interference
Security apps on your phone could be blocking these texts too. They might think these texts are spam or harmful. To fix it, try changing your security app’s settings or putting the sender on a safe list. Turning off or removing this software temporarily has helped some users figure out the issue.
Other Potential Issues
There are other reasons you might not get texts. Some solutions are restarting your phone, making sure it has the right number, and deleting old texts. An interesting fact is that 33.3% of people got their texts by using Airplane Mode briefly. Also, ensure your phone isn’t set to block unknown numbers and try clearing your texting app’s cache.
If none of these fix the issue, try other ways to verify your identity with apps and services. Or, update your Android to fix any bugs. If you still have problems, getting help from your carrier or looking for advice online may provide other solutions.
